Gift Cards
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Give the Gift of Live!
Ticketmaster is the No.1 destination for tickets for live events.
From theatre, comedy and family attractions to top gigs, festivals and sporting events, Ticketmaster has it all.
New events are added daily, so there’s always a fresh and exciting reason to keep coming back. Whether you’re looking for your own spine-tingling encore or an unforgettable gift for a loved one, a Ticketmaster Gift Card is your ticket to memories that will last a lifetime.
E-Gift Card Physical Card E-Gift Card HC SpartaCheck Balance
To check your Ticketmaster Gift Card balance, click here
FAQs
If you have a query about an existing Gift Card order you have placed on our website, please email voucherexpress@ticketmastergiftcard.com and include your order reference so we can find your order.
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Ticketmaster is the number one destination for live event tickets. From popular theatre, comedy and the best sporting events, to family attractions, top gigs and festivals - Ticketmaster has it all. With new events added daily there is always a fresh and exciting reason to return time and time again.
With a Ticketmaster Gift Card, you’re giving the Gift of Live, and memories to last a lifetime.
Ticketmaster Gift Cards are quick and easy to buy. They’re despatched quickly and are simple to redeem on our website. Our physical cards come in an attractive wallet with your personalised message, and our e-Gift Cards are a great option if you’re looking to send a gift internationally. They can also be delivered immediately by email if you’ve left it too late for the post. -
You can buy them online at www.ticketmastergiftcard.com or by calling 0844 847 1640. Calls to 0844 numbers cost 7p per minute plus your phone company's access charge.
If you'd prefer to buy them in person, our Gift Cards are available from leading high street retailers and supermarkets. -
Gift Cards / e-Gift Cards are activated at the time of purchase. If you have received a Gift Card from one of our corporate partners, your card will have already been activated for your convenience.
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Yes. Once you have selected the first Gift Card, there is a button at the bottom of the screen (next to the “Go to payment” button), which says “add another Gift Card”. You can add as many Gift Cards as you want, up to the maximum order value of £250.
If you want to order multiple cards with a larger total value, please see the details for bulk orders below. -
Yes. You will be given the option to write a personal message when purchasing your Gift Card. Your message will be included with your order.
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These are great for last minute gifts! Instead of waiting for a physical Gift Card to be sent through the post, we'll email the e-Gift Card details directly to the person you're giving it to. We can do it straight away, or you can choose a specific date – it's completely up to you.
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Your e-Gift Card will be sent within 2 hours to the specified email address. Please look in your spam/junk folder. If you still haven’t received it, please email voucherexpress@ticketmastergiftcard.com, and include your order reference so we can find your order.
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It is not possible to use a Ticketmaster Gift Card to purchase a new Ticketmaster Gift Card.
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Yes. You can contact our partner Voucher Express with queries about your order. The team will be able to help you with your enquiry in English. Please make sure you have your order reference to hand if your query is about an existing order. The phone number is +44 1765 647 280, the lines are open Monday-Friday 10.00-18.00 and Saturday 10.00-13.30 CET/CEST.
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Yes. There’s a link for you to amend the email address yourself in the order confirmation email (that you receive when you place an order). Just update the email address and resend the e-Gift Card. If you can’t amend the address yourself, or if you need any assistance, please email voucherexpress@ticketmastergiftcard.com, and include your order reference so we can find your order.
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The first thing to do is check the spam folder on the email account to which your e-Gift Card was sent. If you still can’t see the email, you can resend the e-Gift Card yourself by using the link in the order confirmation email (that you receive when you place an order). If you are still having issues you can try amending the address that the e-Gift Card is being sent to, or you can contact voucherexpress@ticketmastergiftcard.com for assistance. Remember to include your order reference so we can find your order.
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The Gift Card number is the long number in the middle on the back of your physical Gift Card. For an e-Gift Card, the Gift Card number will be contained in the PDF that you receive by email once you follow the link to collect your e-Gift Card.
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The security number/PIN is on the back of your physical Gift Card, on the right. For your security it will be covered with a scratch panel which you should only remove when you are ready to redeem your Gift Card.
For an e-Gift Card, the security number/PIN will be contained in the PDF that you receive by email once you follow the link to collect your e-Gift Card. -
Ticketmaster Gift Cards can be redeemed for events sold on our own websites, tickets sold on partner websites with their own checkouts may not have the ability to process our Gift Cards.
Unfortunately, Ticketmaster Gift Cards are not redeemable against any shows which have paperless ticketing. For paperless ticketing a credit or debit card must be used as they are linked to the booking, and the card will be checked on entry to the theatre/venue. -
The Ticketmaster Gift Cards can be used as full or part payment in the purchase of tickets, and many of the associated services and merchandise sold online at Ticketmaster.
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Yes, when you are on the checkout you have the option to redeem up to five Gift Cards in a single transaction.
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Yes, you can make part payment with your Gift Card and make up the balance with a credit or debit card.
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On our Gift Cards, you can scan the QR code on the back of your card for an instant balance check.
For Gift Cards and e-Gift Cards you can also check your balance by entering the card number on our balance check page here
Please remember it is not possible to save your Gift Card details in your Ticketmaster Account, you must keep your cards safe and enter the Gift Card numbers on our website when you want to use them.
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Our Gift Cards can only be used in the country that they are purchased from. For example, UK Gift Cards can only be used on www.ticketmaster.co.uk. You can purchase Ticketmaster Gift Cards for all available countries here
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A Ticketmaster e-Gift Card will be sent via email and you will have the ability to download a PDF version, which you can save for your convenience.
A physical Gift Card is not replaceable if lost or stolen, so it's very important that you keep them safe until you're ready to make a booking. -
Yes, Ticketmaster Gift Cards expire 12 months after purchase. The expiry date is set when the card is purchased. If you need to check your cards expiry date, you can find it by using the balance check page here
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This is not possible – our Gift Cards are valid for 12 months . Please remember to check your cards expiry date and use your card before it expires.
Buying Ticketmaster Gift Cards
Spending Ticketmaster Gift Cards
Lost / Stolen and Expired Ticketmaster Gift Cards
Terms and Conditions
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1.1 By purchasing, using or attempting to use a Gift/e-Gift Card:
(a) you accept and agree that you are bound by these Terms and Conditions; and
(b) you acknowledge that you have read and understood the information concerning the Ticketmaster privacy policy.
1.2 If you let another person use your Gift/e-Gift Card you must tell that person that s/he will be bound by these Terms and Conditions. -
2.1 AThe Gift/e-Gift Card is issued by Voucher Express on behalf of Ticketmaster Česká republika, a.s., a company registered under Reg. No. B 2249 in the Commercial Register maintained by the Prague Municipal Court, Identification No. 60192577, VAT No. CZ60192577, with registered office at Jungmannova 26/15, 110 00 Prague 1 – Nové Město.
2.2 The Gift Card has a monetary value that is paid in advance at the outlet. It is not a credit card, charge card, cheque guarantee card or debit card, and no interest will be paid on the balance on the Gift Card.
2.3 The Gift/e-Gift card is valid for twelve months from the date of purchase
2.4 The Gift/e-Gift Card cannot be repaid and cannot be returned, except insofar as statutory rights provide for that, for example in the event of defects or in the circumstances as described in Article 6. The Gift/e-Gift Card cannot be cancelled. Only the buyer of the Gift/e-Gift Card can get a refund.
2.5 The Gift/e-Gift Card does not have a repayment value and cannot be exchanged for cash, nor can an advance payment in cash be made for any portion of the balance loaded onto the Gift/e-Gift Card at the time of its purchase.
2.6 The Gift/e-Gift Card cannot be exchanged for another currency or another type of Gift Card, nor can the combined balance of two or more Gift Cards be transferred to a new Ticketmaster Gift/e-Gift Card.
2.7 Once the balance that was loaded onto the Gift/e-Gift Card at the time of its purchase has been used, the Gift/e-Gift Card cannot be loaded again.
2.8 A faulty or damaged Gift/e-Gift Card cannot be replaced with a new Gift/e-Gift Card, unless the faultiness or damage can be proved to be a consequence of the production -
3.1 Gift/e-Gift Cards can be purchased from Ticketmaster online, via www.ticketmaster.cz/darkovapoukazka
3.2 Gift Cards / e-Gift Cards are activated at the time of purchase. If you have received a Gift Card from one of our corporate partners, your card will have already been activated for your convenience. -
4.1 The Gift/e-Gift Card can only be used to purchase tickets for participating events and other related products or services ('Ticketmaster products') via Ticketmaster in the Czech republic.
4.2 The Gift/e-Gift Card cannot be used to purchase insurance for tickets or goods or services other than Ticketmaster products.
4.3 The Gift/e-Gift Card cannot be used to purchase tickets for events outside of the Czech republic. -
5.1 When purchasing products with the Gift/e-Gift Card, you will not receive change. Any remainder of the balance that was loaded onto the Gift/e-Gift Card at the time of its purchase will remain on the Gift/e-Gift Card for use at a later stage, in accordance with these conditions. The amount on the Gift Card can be spent online, in full or in part, via www.ticketmaster.cz (insofar as this is available).
5.2 The balance on the Gift/e-Gift Card can only be used on www.ticketmaster.cz and on no other website, not even on websites that are linked to or referred to on www.ticketmaster.cz (například Ticketmaster.pl, Ticketmaster.de, Ticktmaster.co.uk, atd.).
5.3 The Gift/e-Gift Card may only be used to make purchases up to the balance that is loaded onto the Gift/e-Gift Card at the time of its purchase. However, you can also pay a portion of the Ticketmaster products using the Gift/e-Gift Card, and the rest using other accepted means of payment (such as credit cards or debit cards). For online purchases on Ticketmaster.cz, any balances on the Gift Card must be used up before another means of payment will be accepted as payment for the residual value of the transaction
5.4 If you use the Gift Card for online transactions, you will need the three-digit security code on the back of the Gift Card to complete the transaction. For purchases with an e-Gift Card, you need to use the four-digit security code stated in the e-mail through which you received the e-Gift Card.
5.5 You agree to Ticketmaster deducting the amount for all the Ticketmaster products purchased for which you have given your permission from the balance on the Gift/e-Gift Card. You give your permission for a transaction:
(a) by providing the details of the Gift/e-Gift Card requested by an employee of the Ticketmaster customer service or on the Ticketmaster website; and
(b) in the case of an e-Gift Card – by entering your three-digit security code or giving an employee or another person permission to do so.
5.6 By giving your permission for a transaction:
(a) you confirm that you agree to paying the purchase price of the Ticketmaster product(s) acquired; and
(b) you agree to pay that purchase price by having it deducted from the balance that is loaded onto the ift/e-Gift Card at the time of the purchase.
5.7 You acknowledge that the ift/e-Gift Card may not be used to purchase goods or services that Ticketmaster may not provide to you (for example: if you are under the age of 18, you are forbidden by law to attend certain events or purchase certain products from Ticketmaster). -
6.1 You can use the Gift/e-Gift Card to purchase Ticketmaster products in the twelve months following its purchase.
6.2 After this twelve-month period following the date of the purchase, you can no longer use the Gift/e-Gift Card (even if it still contains (some of) the balance loaded onto it at the time of its purchase), nor can you require repayment of any balance left on it.
6.3 After expiry of the term of validity of the Gift/e-Gift Card, any balances on the Gift/e-Gift Card will expire. -
7.1 You can check the balance on the Gift/e-Gift Card at any time.
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8.1 You must treat the Gift/e-Gift Card like you would treat cash. In the event of loss, the Gift/e-Gift Card will not be replaced, and any balance will be lost.
8.2 TYou must keep the number of the Gift card and the three-digit security code (or the number of the e-Gift card and the four-digit security code) safe at all times, and should not communicate it to anyone other than Ticketmaster. -
9.1 Ticketmaster can terminate this agreement, cancel the Gift/e-Gift Card or refuse a transaction if it suspects that the Gift/e-Gift Card is being used in a fraudulent, improper or unlawful manner, or if it has reason to assume that you are in breach of this agreement.
9.2 If a transaction with the Gift/e-Gift Card requires investigation, you are obliged to cooperate with Ticketmaster, the police and any other authorised bodies that request your cooperation.
9.3 Ticketmaster is authorised to cancel the Gift/e-Gift and/or terminate this agreement at all times and repay any balances, provided that it informs you of this thirty days in advance. The Gift/e-Gift Card remains the property of Ticketmaster. -
10.1 Any personal details that you provide in connection with the Gift/e-Gift will be processed in accordance with the Ticketmaster privacy policy, which can be consulted on www.ticketmaster.cz/privacy. It is important that you carefully read and understand this information.
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11.1 You are responsible for the use and the safety of the Gift/e-Gift Card and liable for any transactions for which the Gift/e-Gift Card is used (except in the event of fraud or negligence on the part of Ticketmaster or its employees). In the event of theft or loss of the Gift/e-Gift Card, or if you suspect that the Gift/e-Gift Card has been used for a transaction for which you have not given your permission, you must immediately report this to the customer service.
11.2 Ticketmaster accepts no liability for loss, theft, destruction or improper use of Gift/e-Gift Cards, unless this is the result of negligence on the part of Ticketmaster.
11.3 Ticketmaster cannot be held liable for loss of turnover, use, profit, expected profit, contracts, income, goodwill or expected savings; loss of details or of use of details; or consequential loss, extraordinary loss or indirect loss, including if it has been informed of the possibility of such loss.
11.4 To the extent permitted by law, Ticketmaster is not liable towards you for any loss (either direct or consequential loss) and will not be in default under these Terms and Conditions in the event that it fails to comply with any obligation in connection with the Gift/e-Gif Card if the cause thereof is an event that it could not reasonably have controlled or prevented. Such events include natural disasters, acts or omissions on the part of governments or government institutions, strikes or other business-related action, fires, floods, storms, riots, power shortages or cuts, disruption due to acts of war and other actions or omissions on the part of third parties.
11.5 Without prejudice to the conditions of this agreement, Ticketmaster's liability towards you is limited to the amount of the balance on the Gift/e-Gift Card if one of the following events takes place (in which case the earliest of these events applies):
(a) the Gift/e-Gift Card is cancelled by Ticketmaster;
(b) this agreement is terminated by Ticketmaster;
(c) the term of validity of the Gift/e-Gift Card expires
11.6 Nothing in this agreement serves to exclude or limit liability for:
(a) death or personal injury due to negligence;
(b) deliberate deception;
(c) any other form of liability that cannot legally be excluded or limited. -
12.1 Ticketmaster will be authorised to amend the conditions of this agreement by publishing an amended version on www.ticketmaster.cz, at all times, if such amendment:
(a) is made in connection with the introduction or development of new systems, working methods, services or facilities (including but not limited to the addition or cancellation of goods and services that can be paid for with the Gift/e-Gift Card);
(b) is made in connection with a change in or expected change in market conditions, general good practice or the costs of the services to Ticketmaster's customers;
(c) serves to implement a contractual, statutory or administrative stipulation or an order that is binding on Ticketmaster;
(d) serves to guarantee conformity with or act in anticipation of changes in the law or taxation, codes of conduct or recommendations of the Belgian Authority for the Financial Markets or another supervisory body;
(e) serves to guarantee prudent and competitive business operations;
(f) serves to implement a judgement of a tribunal, ombudsman or supervisory authority or comparable body with jurisdiction in legal or commercial matters to which Ticketmaster is subject;
(g) serves to make the conditions of this agreement more reasonable or clearer to you;
(h) serves to correct any mistakes that might come to light at any stage; or
(i) takes place with your permission.
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13.1 Ticketmaster failing to exercise a right or seek a remedy under this agreement or failing to do so immediately may not be interpreted as Ticketmaster waiving that right or remedy and does not stand in the way of Ticketmaster exercising this right or seeking this remedy at a later stage.
13.2 If any stipulation in this agreement is deemed to be unenforceable or unlawful, the other stipulations will remain in full force.
13.3 Third parties that are not a party to this agreement are not authorised to rely on any stipulation thereof.
13.4 This agreement and any differences and claims arising from it or in connection with it (including non-contractual disputes or claims) are subject to law in the Czech republic. You irrevocably agree to submit to the non-exclusive jurisdiction of the court in the Czech republic in respect of any claims or proceedings arising from or in connection with this agreement (including non-contractual disputes or claims)